Frequently Asked Questions

Tileshopper does not offer direct checkout on the website. Instead, simply browse our tile collections, take a screenshot of the products you’re interested in, and send it to us via WhatsApp or email at support@tileshopper.com. Our team will confirm availability, pricing, and delivery details with you directly.

Yes! Tileshopper works with construction companies, interior designers, and individual homeowners. Whether you need tiles for a full building project or just a single room, we’ll prepare a customized order for you.

Quotes are provided based on the square meters (m²) of area you want to cover. Once you send us screenshots of your preferred tiles along with the dimensions of your space, our team will calculate the exact quantity needed and share a tailored quotation with you.

Yes, we deliver across the country. Delivery timelines and costs depend on your order size and location. Our team will share full details when confirming your order.

Absolutely. We encourage clients to request samples so you can check the finish, color, and quality before committing to a larger purchase. Contact us via WhatsApp or email to request samples

We offer a 30-day return policy for unused tiles in their original packaging. Returns must be approved in advance. Please review our Refund Policy page or contact us for guidance.

Tileshopper does not directly provide installation. However, we can connect you with trusted professionals in your area if required.

You can reach us easily via:

Our team is always available to guide you with tile selection, bulk orders, and delivery arrangements