Overview

This website is operated by Tileshopper. Throughout the site, the terms “we”, “us” and “our” refer to Tileshopper. We provide this website, including all information, tools, and services available, on the condition that you accept the terms, conditions, and policies outlined here.

By visiting our site, browsing our tile collections, and/or contacting us for quotations, you agree to be bound by these Terms of Service. These Terms apply to all users of the site, including browsers, vendors, customers, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree, you should not access or use the site.

We may update, change, or replace parts of these Terms at any time by posting updates on this page. It is your responsibility to check periodically for changes. Continued use of the site means you accept those changes.

1. OUR SERVICE
Tileshopper is an online catalog for showcasing tiles. We do not process payments or support checkout on the website. Instead, customers are expected to:

- Browse and screenshot their preferred tile designs.

- Share selections with us via WhatsApp or email.

- Receive a tailored quotation based on the area to be covered (calculated per square meter).

- Confirm availability, pricing, and delivery details directly with our team.

2. ACCURACY OF INFORMATION
We do our best to ensure product details, images, and information on this site are accurate. However, variations may occur in color, texture, or finish due to screen display differences. Information on this site is for guidance only and should not replace direct confirmation from our team.

3. QUOTES & PRICING
Prices are provided per square meter (m²) of coverage.

Quotes are valid only for a limited period, as market prices may change without notice.

Final pricing will depend on confirmed measurements, availability, and delivery location.

4. COMMUNICATION & ORDERS
All communication regarding orders, payments, and delivery will be handled via WhatsApp or email. Tileshopper reserves the right to refuse or cancel requests if information provided is incomplete, misleading, or abusive.

 
5. THIRD-PARTY LINKS
This site may include links to external websites. We are not responsible for the content, accuracy, or reliability of third-party sites.

6. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
When you submit ideas, suggestions, proposals, plans or other materials to us, whether at our request or on your own initiative — and whether online, by email, by post or otherwise (collectively referred to as “comments”) — you agree that we may use such comments without restriction. This includes, but is not limited to, the right to edit, copy, publish, distribute, translate and otherwise use the comments in any medium.
We are under no obligation to:
- keep any comments confidential;
- pay compensation for any comments; or
- respond to any comments.
We reserve the right, but are not obligated, to monitor, edit or remove any content that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable, or that violates intellectual property rights or these Service Terms.
You represent and warrant that your comments do not infringe any rights of third parties, including copyrights, trademarks, privacy rights or other personal or proprietary rights. You further agree that your comments will not contain unlawful, abusive or offensive material, nor any viruses or other malicious software that could in any way affect the operation of the Service or any related website.
You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for the content and accuracy of your comments. We assume no responsibility and accept no liability for comments posted by you or by third parties.

7 PERSONAL INFORMATION
The submission of personal information through the webshop is governed by our Privacy Policy.

8 ERRORS, INACCURACIES AND OMISSIONS
From time to time, information on our website or within the Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times or availability.
We reserve the right to correct any such errors, inaccuracies or omissions at any time and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, without prior notice, including after an order has been submitted.
We are not obligated to update, amend or clarify information in the Service or on any related website, including pricing information, except as required by law. Any specified update or refresh date should not be taken as an indication that all information has been modified or updated.

9 PROHIBITED USE
In addition to other prohibitions set forth in these Service Terms, you are prohibited from using the website or its content:
- for any unlawful purpose;
- to solicit others to perform or participate in unlawful acts;
- to violate any international, national, regional or local laws or regulations;
- to infringe upon our intellectual property rights or the intellectual property rights of others;
- to harass, abuse, insult, harm, defame, intimidate or discriminate against others based on personal characteristics;
- to submit false or misleading information;
- to upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Service, related websites or the internet;
- to collect or track personal information of others without authorization;
- to engage in spam, phishing, scraping or similar activities;
- for any obscene, immoral or offensive purpose; or
- to interfere with or circumvent the security features of the Service, related websites or other networks.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

10 DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of the Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results obtained from the use of the Service will be accurate or reliable.
You agree that we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice.
Your use of, or inability to use, the Service is entirely at your own risk. The Service and all products and services delivered through it are provided “as is” and “as available,” without any representations, warranties or conditions of any kind, either express or implied.
To the fullest extent permitted by law, Tileshopper shall not be liable for any direct or indirect damages, including but not limited to loss of profits, loss of data or other consequential damages arising from the use of the Service or products obtained through the Service.

 
11 INDEMNIFICATION
You agree to indemnify, defend and hold harmless Tileshopper and its affiliates, directors, officers, employees, partners, contractors, licensors, service providers, suppliers and agents from and against any claims, demands, damages or costs, including reasonable attorneys’ fees, arising out of your breach of these Service Terms, applicable laws or the rights of any third party.

12 SEVERABILITY
If any provision of these Service Terms is determined to be unlawful, void or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by law, and the remaining provisions shall remain valid and enforceable.

13 TERMINATION
Any obligations and liabilities incurred prior to the termination date shall survive the termination of this agreement.
These Service Terms remain in effect unless and until terminated by either you or us. We may terminate this agreement at any time without prior notice if you fail to comply with these terms.

14 ENTIRE AGREEMENT
These Service Terms constitute the entire agreement between you and us regarding the use of the Service and supersede any prior or contemporaneous agreements, communications or proposals, whether oral or written. Any ambiguities in interpretation shall not be construed against the drafting party.

15 GOVERNING LAW
These Service Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands.

16 CHANGES TO THE SERVICE TERMS
We reserve the right to update, amend or replace any part of these Service Terms at our sole discretion. It is your responsibility to review this page periodically for changes. Continued use of the Service following the posting of any changes constitutes acceptance of those changes.

17. CONTACT INFORMATION
Questions about these Terms of Service should be sent to us via:
📧 info@tileshopper.com
📱 WhatsApp: +31 641852139